Help
Security
Keep your account safe and understand our security measures.
Enabling two-factor authentication
Set up 2FA with an authenticator app or SMS to add an extra layer of protection.
Recognizing phishing attempts
How to identify fraudulent emails and messages pretending to be from CapyBank.
Reporting unauthorized transactions
What to do if you notice suspicious activity on your account.
Password best practices
Tips for creating and managing strong passwords for your account.
FDIC insurance coverage
Understanding how your deposits are protected up to $250,000.
Our encryption and security standards
How we protect your data with 256-bit encryption and bank-level security infrastructure.